Happy Customers

A brief sampling of notes from happy, satisifed SassyMonsters.com customers. Awww. We love you too!

Cristina, I want to personally thank you for all of your help. The customer service there is phenomenal. I am going to tell everyone about you.

Natalie C., Rensselaer NY

Fantastic! Its hard to find a place on the internet with a personal feel, but i really felt like I was friends with them. They answered my questions before my purchase, they kept me updated on my shipping and were lovely throughout the process! The clothes I purchased are cute beyond belief! I couldn't be happier! I will shop there again and I would recommend it to anyone I know! Thank you so much SassyMonsters!!

Amanda R., Imperial Beach, CA

You guys are amazing!

Gretchen B., Glen Allen, VA

I have truly enjoyed my shopping experience each time at sassymonsters. The onesies are just adorable and SO VERY UNIQUE!! I receive my purchases very quickly and the quality is great. I also appreciate the very prompt email I receive each time I place an order...thanking me for my purchase. That means a lot to me and I will continue to shop at sassymonsters!!

Amanda E., Hattiesburg MS

I received the stud muffin set & Bubba shirt today- I had no idea the shirt came with the little case!! How adorable!! I used to call my husband bubba (I think it originated from Forrest Gump?), so I actually bought the onesie for our future child (he thinks I'm insane!) all the other onesies are for a "clothesline" at my best friends baby shower in 2 weeks! I really love all the items.....thank you!

Helen Z., Howard Beach NY

Loved the personal message I received after my order was received and after it shipped. The product is sooo adorable too! Great job!!

Maria P., New York, NY

They went out of their way to let me know Id get my item in time. I was very impressed with them, and will definitely use them again if I have need of their merchandise. This is a class act.

Brady M., Pocahontas, AR

They were very helpful and delivery was very prompt. Great selection and great customer service!!

Emile L., Portland, OR

Great communicator. Cute items. Would recommend this seller. Will be a retuning customer!

Lauris L., Cary, NC

I thought they were great! They even personally wrote thank you on my receipt and the gift came so nicely wrapped. Thank you!

Kristi M., Chicago, IL

Great selection! Fast shipping. Excellent customer service!

Brooke B., Salem, OR

fast and easy love the blocks - hilarious!

Valerie B., Merritt Island, FL

The onesies are great and, indeed, sassy. I cant wait to give them to my friends/family for Christmas gifts. Jennifer and Cristina are awesome and strive for the best customer service. Four more of my friends are now pregnant, so I look forward to doing business with sassymonsters again soon.

Christina E., Atlanta, GA

I highly reccommend this merchant for several reasons. They offer a wide array of high quality merchandise. When my selection arrived, which was extremely quickly even without rushed shipping, it was beautifully gift wrapped. Along with my product, they included a hand written note on my invoice which showcased their personal and detailed customer service. I will definitely visit and use their site/services again.

Beth C., Philadelphia, PA

Wonderful personalized customer service. We love our nap mats and t-shirts. Thank you Cristina & Jennifer!

Jacki A., Oakland, CA

Customer Service can not be beat. Personal attention to each buyer is wonderful! Keep up the good work sassyonsies.com!!! I will be a returning customer.

Mollie R., Dallas, TX

Excellent pricing, excellent shipping, excellent communication. Top shelf outfit.

Charles W., Harrison, OH

What amazing service these girls give! One of the items I ordered was out of stock and instead of simply sending me an email, a personal phone call was also made! I will definitely shop for baby gifts at this site again!! Not to mention, they have the cutest stuff!!

Marta H., Sherman Oaks, CA

Sassy Monsters provides great customer service. I will definitely do business with Sassy Monsters again in the near future and highly recommend them to anyone in the market for fun & high-quality kids clothing.

Brandy K., San Diego, CA

Exceptional Service!! Went above and beyond. Thank You!

Shelby H., Roseville, CA

The onsie was cute, and we well liked by the grandfather it was given to as a gift.

Michaella L., Morristown, NJ

What a great experience dealing with this company - very accommodating - very happy - wonderful to talk to or email. Fantastic products too! I highly recommend them!

Kathleen S., Rumson, NJ

I was so impressed by the customer service of Sassy Monsters and their manufacturer. After receiving the onesies I ordered, I saw that one of them was ripped and emailed the company immediately. I received a response within hours (this was on a Sunday which doubly impressed me) and was thrilled to hear that a new one would be shipped as soon as possible. Additionally, I was mailed a nice package of soap with the replacement onesie for my trouble which was such a kind, unnecessary gesture. The entire experience was terrific and I will absolutely shop at SassyMonsters.com again.

Lisa T., Needham, MA

Thank you for a great transaction!

Emily L., Oregon

Awesome merchandise selection and terrific customer service!

Melissa F., Virginia

I actually made two purchases from this website in the last week. Each was followed promptly by an email confirmation that seemed to be written specifically to me. The first one mentioned that fact that I was a soon to be aunt and the second one even acknowledged the fact that I was a return visitor. This is great customer service!!!

Stephanie F., California

Super service, thanks!!

-Angela L., Florida

The service was very efficient, the goods exceeded my expectations when they arrived and the personal touches made it possibly one of my most satisfying internet shopping experiences. Thank you sassymonsters!

-Morgan F., Ireland

I wanted to order a onesie that was on back order and they were wonderful and were able to find one and send it right away. I received GREAT customer service: they wrote back right away, kept me informed, and solved my problem. I love their selection and plan to order more from them in the future.

Laura B., Texas

"You mean you actually hand write out the notes?! And interact with customers over e-mail? How novel. No, but really - you hand write out the notes? It's not printed off? AND! It's already done and begun its shipping process?!? Fascinated on Long Island, KMC"

- Karen C., New York

Fantastic customer service! The clothes are so adorable and high quality. Packaging was very well done for all items. Id definitely recommend purchasing from Sassy Monsters. :)

-Kelly P., Virginia

I loved getting the personal note along with my order. Very classy. The onsie is for my neice -- my sisters first baby. I know she will just love it! Thanks!

-Elle S., Minnesota

"Wow, thank you so much for the email. I have ordered plenty of things online and have never received such a personable response! That is awesome. It is good to know that there are still some "real people" out there, not just automated responses!"

- Jamie S., Arizona

You Girls Rock! Thanks so much for the onsie. I love it!!!

-Rebecca N., Virginia

"Just letting you know that the onesie was waiting for me in my mail box last night. What excellent service and in plenty of time for my sister's baby shower! As soon as the baby is born, I'll make sure I get a photo of it in its sassy little jumpsuit and send it over to you guys for your gallery."

- Karen, Australia

"Thanks so much for your amazing customer service. I am hoping to one day, start a business of my own and am already learning so much from you. I thought it was a lost art until I came into contact with your company."

- Donna, Pennsylvania

"I wanted to email you ladies directly and let you know how impressed I am with your website and services. My experience with SassyOnsies was nothing short of spectacular. Last week I ordered a onesie for our corporate lawyer’s newborn son at the request of the owners of the company I work for. I found your site while looking up “baby clothes” and I have to say, I was completely enamored with your site! It is easy to use and your onesies are absolutely adorable. The sayings on them are hysterical – and brought a lot of laughter to the employees at the office as I quickly forwarded your site to everyone for their own future use. Upon receiving the order (which took only two days to get here), I felt as though I had received a gift rather than received an order that I placed for someone else. The polka dot tissue paper was so cute, and the handwritten card was a very nice touch! It felt very “personal” and I felt appreciated by the two of you for ordering your products. I wish everyone served their customers the way you both do. Congratulations to the “SassMasters” for a job well done – you go girls!"

- Heidi, California

"Here is my 5 year old daughter, Isabella, in her new shirt (we received a picture of Isabella wearing the "Elmo Groupie" shirt - ed.). Thanks. We all love it, and when people ask where I found it, you know I tell them!"

- Brenda, Arizona

They have the cutest merchandise and were so responsive/communicative regarding my order! I am really happy with my purchase, and will definitely shop with them again.

-Leigh Anne C., Arizona

Great transaction, fast delivery! Will order from here again.

-Leslie B., NJ

Cristina and Jennifer send personalized emails to each customer and provide excellent customer service.

-Courtney C., Texas

Easy transaction and very quick shipping. Merchandise was just as described. Fun website.

-Anne F., Virginia

Great experience shopping at sassymonsters! Great follow up from merchant, friendly people.

-Lorna P., California

Amazing!

-Shino T., California

Very impressed with the personal follow-up from Sassy Monsters! A product & custmomer service. Thank you!

-Natalie H., Illinois

Very helpful. I got an email to make sure that I knew I was getting a long-sleeve t-shirt when I had attempted to order a short-sleeve t-shirt earlier in the purchase.

-Nathan F., Washington, D.C.

Great selection and exceptionally good customer service. Items are fairly expensive, but that should be obvious to anyone buying novelty baby clothes. Overall, a very satifactory purchase I will most likely repeat in the future.

-Michel M., New York

Exactly what I saw on CNN. Thanks ladies.

-David P., Washington

Loved the unique aspect of the gifts and the packaging.

-Amy S., Virginia

Very happy with my purchase, and I cannot praise their customer service enough.

Nicole W., New York

My recent purchase from sassymonsters.com was one of the most positive online shopping experiences I have had. The selection of merchandise is phenomenal (and hysterical) and the quick and easy check out process was a breeze to navigate. I would highly recommend that anyone looking for creative, offbeat and unique childrens clothing items save themselves the time and trouble and look no futher than sassymonsters.com!

-Cherie G., Virginia

Fast Shipping and great customer service. The shirt is pretty great too!

-Robin M., Michigan

You guys are great ! Thanks!

-Melita L., Maine

Very helpful!

-Lauren H., Wisconsin

I was more than pleased with the shirt that I purchased for my 3 year old daughter. It exceeded my expectations. She has gotten so many compliments on it. The customer service was excellent. I got an immediate response to any questions that I had and they were very helpful. I would definately order from this site again!!

-Sara W., California

They went above and beyond to get me my order when I needed it. Very friendly and EXCELLENT customer service.

-Laurie D., Missouri

Brilliant and speedy service with a personal touch.

-Karen M., Australia

Excellent customer service and product! I will definitely purchase from again!

-Misty L., California

Very personalized. From the wrapping to the hand wrote thank you. Means alot!!!!

-Beth D., Iowa

The price may have been more than I would normally pay for a kids tee, but when you are find something so cute and that is made above the normal quality of merchandise you find in stores, than that is worth it. The shipping was extremely fast and their communication was awesome. I will definitley visit the site again to find more sassy clothes for my kids!

-Brenda D., Arkansas

It was a pleasure shopping at this website! I placed the order, and was immediately contacted that it was out of stock. I was given a choice of changing the order or waiting a very short time for the items to come in. I chose to wait, and they got them in and shipped them immediately! I was kept informed the entire time. It was simply a wonderful experience. The only request I would make is to be able to enlarge the photos of the items on the website more so they can be viewed more easily.

-Lynne W., New Jersey

I absolutely love their products. I buy onesies from them everytime a new friend gets pregnant!

-Helen B., Virginia

They were great. Helped me to get something out of stock and called me with updates.

-Susan I., Pennsylvania